International Students Survey 2009

Thank you for taking the time to fill out the international student survey. Your evaluation and feedback is very important to us and will help us to prioritize our goals. Please fill out the survey by November 23, 2009.

After you submit the survey, you will have an opportunity to submit your name for one of five $25 gift cards drawing.

In the following section, please rate how important a survey item is to you and how satisfied you are with the survey item.

1. With regard to immigration regulation assistance (I-20 procedures such as extensions, change of program, proof of full-time student enrollment, employment and practical training requests, etc.) please rate how satisfied you are with the survey item.

	Not satisfied at all	Somewhat dissatisfied	Neutral	Somewhat satisfied	Very satisfied
ISO staff is attentive to and respectful of students and students’ overall immigration and visa concerns.
ISO staff is competent and knowledgeable with regard to overall immigration and visa regulations and procedures.
ISO staff provides thorough and clear instructions with regard to overall immigration and visa regulations and procedures.
I am comfortable asking ISO staff for help when I have unresolved immigration and visa issues.
ISO staff follows up with students regarding unresolved immigration and visa issues in a timely manner.
I am able to make an appointment with ISO staff in a reasonable time frame for immigration and visa issues.

Comments

2. With regard to hospitality and transition services (furniture room, transition to Chicago, finding housing off campus, Social Security and Driver’s license assistance, various hospitality programs) please rate satisfied you are with the survey item.

	Not satisfied at all.	Somewhat dissatisfied	Neutral	Somewhat satisfied	Very satisfied
The hospitality and transition assistance provided by the ISO is adequate for my needs.
ISO staff is attentive to and respectful of students and students’ hospitality and transition needs and concerns.
ISO staff is competent and knowledgeable with regard to hospitality and transition needs and concerns.
I am comfortable asking ISO staff for help when I have unresolved hospitality and transition issues.
ISO staff follows up with students regarding unresolved hospitality and transition issues in a timely manner.
The Furniture Room is a helpful support for me.

Comments

3. With regard to general ISO services, please rate how important a survey item is to you, and how satisfied you are with the survey item.

	Not satisfied at all	Somewhat dissatisfied	Neutral	Somewhat satisfied	Very satisfied
When I visit the ISO, my questions are answered in a satisfactory manner.
International Students Dinners are worthwhile and enjoyable.
The CINTAX program was helpful in filing my tax forms.
The Fellowship of International Students Groups ( (Trinity African Fellowship, Korean Students Fellowship, Chinese Students Fellowship) is a helpful support for me.
When I encounter difficulties with other offices on campus, I am confident that ISO staff will be able to advocate for me.

Comments

4. How would you assess the overall immigration regulation and advice provided by ISO staff? Far above expectations
Above expectations
As expected
Below expectations
Far below expectations

Comments

5. How would you evaluate the overall hospitality and transition assistance provided by ISO staff? Far above expectations
Above expectations
As expected
Below expectations
Far below expectations

Comments

6. Please rate your satisfaction with the cultural sensitivity and cross-cultural understanding of the ISO staff. Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied

Comments

7. Approximately how often do you visit or get in touch with the International Students Office staff? Once per week
Once per month
Once per semester
Once per year
Never

8. Please help us identify the kinds of opportunities and workshops that you would value and would benefit from. Fellowship activities such as Dinners, gatherings, coffee hour at the IS office, etc.
Transportation help (airport, bank, grocery stores, etc.)
Information regarding visa and status in the US, traveling in the US and outside of US.
Employment Workshops ( OPT/CPT/Economical Hardship)
H-1 and R-1 Visa regulations/ informational workshops
Permanent residency workshops
Green card information & Green Card Lottery information
F-1 and J-1 visa workshops
Plagiarism workshops
Workshop on taxes
Driving in the US workshop (from driving license to car insurance)
Health insurance/ All Kids/ US hospitals information
Furniture room availability
Food pantry information
Housing issues discussions/workshop
Host families during the holidays
Partner Programs that pair international students with American students

Please select as many as you'd like.

Comments